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Hi all.  Wondering what this is all about? Well, in view of my last post about 50 Reasons Freelance Writers Should Be Using Social Media, I’ve decided to expand on each point a little bit.  Flesh it out and give it some details. The second point was to establish a ...

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Image by ugglan via Flickr I’ve gotten a lot better at keeping track of the blogs that I’ve been enjoying this week so there’s a load of them.  Enjoy! 50 Can’t-Fail Techniques for Finding Great Blog Topics | Copyblogger – I thought this was a good one to start with ...

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When I was teaching the Administrative Professional course at Robertson College we did a customer service module and part of that was reputation management.  One of the assignments that I gave my students was to take a portion of the customer service module and break it down into a more ...

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